Common Questions
Answers for Patients and Their Loved Ones
Is what I say during my treatment confidential?
Support and care are given through a holistic approach towards a range of topics. Provides you with a safe and confidential space to discuss what's going on in your personal life, implementing therapeutic interventions, tools, resources, and support in achieving your goals. Everything that is said and communicated during sessions is kept private and confidential according to the Privacy Act 1988.
What methods can I use to contact my doctor or therapist?
You can book a time with your therapist in person, online, or in a designated place such as school or your home.
With highly qualified and effective counselling support MindRiver is praised for being client-centered, impactful, innovative, compassionate, and accountable, highly skilled in treating a wide range of problems by providing professional, innovative, and individually tailored treatments.
How long are the sessions?
Sessions may be 30, 45 or 60 minutes in duration depending on individual needs.
Do you have special fees for concession card?
Concession card holders, students, and children (under 16) are intitled to special discounts. Individuals under hardship circumstances are also intitled to special discounts depending on their household income.
You don't have to have everything figured out before reaching out. Healing isn't about becoming someone new, it's about reconnecting with the person you've always been beneath life's challenges. Sometimes, the first step is simply giving yourself permission to begin.
Testimonials
"The therapist is knowledgeable and skilled, and guided me through a specific treatment plan that helped me regain self-confidence, strength and positivity."
Katie Taylor